AI Solutions
Malca Tech's AI Solutions pillar builds practical AI systems for real business problems: support agents that answer customer questions from your own documentation, lead-qualification agents that route serious buyers to your team, and workflow automation that removes repetitive manual work — each scoped to what's verifiably achievable, not oversold.
Custom AI chatbots, RAG assistants, lead qualification and workflow automation — trained on your business, integrated with your tools.
Best for SaaS and ecommerce teams drowning in repetitive support questions, local businesses that miss leads outside working hours, and any team that wants to scale service without scaling headcount.
Every capability under AI Solutions.
One team, six disciplines — each shipped to the same bar of craft.
AI Chatbots & Support Agents
Conversational agents that answer customer questions and hand off to a human when confidence runs out.
RAG & Knowledge Assistants
Retrieval-augmented assistants trained on your docs, help center, or internal knowledge base.
Lead Capture & Qualification
Agents that qualify inbound leads by budget, timeline, and fit before they reach your sales team.
Workflow Automation
Automating repetitive internal tasks across the tools your team already uses.
AI Integrations & APIs
Connecting AI agents to your CRM, product, and internal systems so they act on live data.
AI Strategy & Consulting
Scoping where AI genuinely helps your business — and being direct about where it doesn't, yet.
Plugs into the tools your team already runs on.
How we ship AI Solutions.
The same seven-step model runs every engagement, so you always know what's happening and what's next.
Discover
A free call to understand your business, goals, and what's holding growth back.
Plan
We scope the problem, audience, and success measures, then hand you a clear proposal — timeline and price, no jargon.
Build
We design, engineer, and optimize — with weekly updates so you're never in the dark.
Launch
Testing and quality checks, then a controlled release with monitoring in place from the first minute live.
Improve
We track real results and keep improving — your project keeps working after launch.
Recent AI Solutions work.
Good to know.
Will the AI just make things up?+
How long does it take to launch an AI assistant?+
Can it work alongside our existing support team?+
Do you build the underlying website or product too?+
Ready to scale service without scaling headcount?
Book a free consultation. We'll look at where AI can genuinely help your business — and where it can't, yet. No pressure.