All workAI · RAG
LedgerFlow SaaS
Accounting SaaS · UK
62%fewer support emails
24/7instant answers
2 wksto launch
The challenge
Where LedgerFlow SaaS started.
LedgerFlow's support team was drowning in the same handful of questions every day, pulled straight from documentation customers weren't reading.
AI ChatbotRAGWorkflow Automation
What we did
The approach.
Built a RAG assistant trained on their help docs and changelog
Embedded it directly in the product as a chat widget
Added handoff-to-human for anything outside its confidence
Set up analytics to surface the most-asked new questions
Client voices
In their words.
More work
Other projects you might like.
Featured · Web + Local SEO
Web · SEO
Let's talk
Like what LedgerFlow SaaS got? Let's talk.
Book a free 30-minute call. We'll look at your business and show you exactly what we'd do to get results like this.